Terms & Conditions

Last updated: 3 July 2026

Welcome to New Jora Jewellers. These Terms & Conditions govern your use of our website and purchase of products from us.

By accessing this website or placing an order, you agree to these Terms & Conditions.

Business Information

This website operates under the brand name New Jora Jewellers and is managed by NJJ SILVER, a sole proprietorship based in Fatehabad, Haryana, India.

Products

New Jora Jewellers currently offers silver jewellery products.

We make reasonable efforts to display accurate product descriptions, prices, images, sizes, weights, and availability. However:

• Product images may appear slightly different depending on screen settings and lighting.
• Product weight may vary slightly because some jewellery is handcrafted.
• Product dimensions and weight shown on the website are approximate where stated.
• Product availability may change without prior notice.

Pricing

• All prices are shown in Indian Rupees (₹).
• Product prices may change without notice.
• The price displayed at the time of placing the order will apply to that order.
• Any applicable charges will be shown during checkout before payment is completed.

Orders

Placing an order does not guarantee acceptance of that order.

New Jora Jewellers may cancel or refuse an order in situations including:

• Product unavailability
• Incorrect pricing or product information
• Payment failure or verification issues
• Suspected fraudulent or unauthorised transactions
• Incorrect customer or delivery details
• Any other operational or legal reason

If payment has already been received for a cancelled order, an applicable refund will be processed to the original payment method.

Payments

Payments are processed through authorised payment-service providers.

New Jora Jewellers does not store complete debit-card, credit-card, UPI, banking, or other sensitive payment credentials.

Customers are responsible for providing accurate payment and billing information.

Shipping and Delivery

Shipping and delivery timelines are governed by our Shipping & Delivery Policy.

Customers must provide a complete and accurate delivery address, PIN code, and working contact number. New Jora Jewellers will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Cancellations, Returns, Exchanges, and Refunds

Cancellations, returns, exchanges, and refunds are governed by our Cancellation, Return, Exchange & Refund Policy.

Customers should review that policy carefully before placing an order.

Product Care

Silver jewellery may require proper handling and regular care.

Customers should avoid exposing jewellery to harsh chemicals, perfumes, moisture, chlorine, cleaning agents, or rough handling. Damage caused by misuse, improper storage, alteration, accidental damage, or normal wear and tear may not be eligible for return, exchange, or refund.

Intellectual Property

All website content, including product photographs, descriptions, logos, designs, graphics, text, and branding, belongs to New Jora Jewellers or is used with permission.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

Limitation of Liability

To the extent permitted by applicable law, New Jora Jewellers will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or purchase of products from it.

Our total liability for any order will not exceed the amount paid by the customer for that specific order.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

New Jora Jewellers may update these Terms & Conditions from time to time. Any revised version will be posted on this page with an updated date.

Governing Law

These Terms & Conditions are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts in Haryana, India.

Contact Us

For questions regarding these Terms & Conditions, contact:

New Jora Jewellers
Thana Road, Opp. Subash Watch Company
Near Thara Ram Sweets
Fatehabad, Haryana – 125050, India

Phone: +91 99966 61066
Email: newjorajewellers@gmail.com